How to approach customer service with social media

How to approach customer service with social media

Social Media has changed how companies and consumers view customer service. As consumers we have at some stage complained about poor service we received from a business. Consumers are using websites like hellopeter.com to share their good and bad experience they...
How legal is your website?

How legal is your website?

Business owners invest valuable time developing and marketing products and services. We have to outpace our competition. Our websites have the latest product information and offerings-Great! But occasionally we lose track of other important aspects that, if not...
Internet Bank Fraud-What you need to know.

Internet Bank Fraud-What you need to know.

To discuss all the different methods of Internet Fraud is way beyond the scope of this blog. However in this article I would like to discuss one way how Internet fraudsters are using email messages to get information from you. It is important that computer users are...
Internet Bank Fraud-What you need to know.

Internet Fraud-Part 2

In a previous post I discussed Internet Banking Fraud. Fraudsters are employing all sorts of creative tactics to obtain information to access user’s bank accounts. Recently I became aware of another attempt by fraudsters to get information from computer users. This is...